Shipping policy
Last Updated: 2/20/2026
Station 69 is committed to shipping all orders with discretion, efficiency, and care while maintaining customer privacy.
Discreet Packaging
All orders are shipped in plain, unbranded packaging. Packaging materials do not reference product names, descriptions, or the nature of the contents. Billing descriptors, where applicable, are processed in a neutral and discreet manner.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Processing times may be extended during peak periods, promotional events, or due to supplier availability.
Once an order has been shipped, a confirmation email containing tracking information will be sent to the email address provided at checkout.
Shipping & Delivery Time
Delivery times vary depending on the shipping method selected and the destination.
Most domestic U.S. orders are delivered within 3–7 business days after shipment. International delivery times may vary based on customs processing and local carrier operations.
Delivery time frames are estimates and are not guaranteed.
Shipping Delays
Station 69 is not responsible for delays caused by:
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Carrier service interruptions
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Weather conditions
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Customs inspections or clearance procedures
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Incorrect or incomplete address information
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High-volume shipping periods
Tracking
Tracking information will be provided once the order has shipped. If tracking details are not received within 3 business days of placing your order, please contact us at:
Incorrect, Lost, or Damaged Packages
If your order is lost, damaged, or arrives incorrect, you must contact us within 7 days of the recorded delivery date. Supporting documentation (including photographs, where applicable) may be required for review.
Claims submitted outside this time frame may not be eligible for resolution.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. Station 69 is not liable for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses.
